The Bombay Oud: Where Exquisite Scents Meet Impeccable Service

At The Bombay Oud, we believe your olfactory journey should be as seamless as a single, captivating note. While we strive for every interaction to be a symphony of delight, we understand that sometimes, a whisper of discord may arise. This Return Policy is designed to ensure your experience remains harmonious, even when a return is necessary.

A Tapestry Woven with Trust:

Our fragrances are crafted with the utmost care and precision, using the finest natural ingredients. We take immense pride in the quality of each bottle, and we hope you find them to be truly exquisite. However, we understand that sometimes, a fragrance may not resonate with your unique olfactory symphony.

Should you find yourself in this situation, we kindly request that you inform us within two days of receiving your fragrant treasure. A simple email to our dedicated customer care team, like a whispered melody, is all it takes to initiate the return process.

A Delicate Balance:

Due to the intimate nature of perfume, and the potential for cross-contamination, we are unable to accept open bottles for return. This ensures that every future olfactory journey begins with the full symphony of the fragrance, untouched and unsung.

A Bridge of Understanding:

However, we recognize that unforeseen circumstances may arise. If your package arrives damaged, or in a condition that deviates from our meticulous standards, we invite you to share a video of the unboxing experience with our team. Once verified, we will gladly arrange for a replacement or a full refund, weaving a new note of harmony into your journey.

Beyond Borders, Unwavering Respect:

Our commitment to impeccable service extends to our international clientele as well. Should you require a return for an international order, the same two-day notification timeline applies. However, please note that processing times may vary slightly due to logistical considerations.

More Than a Transaction, a Connection:

At The Bombay Oud, we value your patronage not just as a customer, but as a cherished member of our olfactory community. We understand that choosing a fragrance is a deeply personal experience, and we strive to ensure that every interaction resonates with respect and understanding.

Should you have any questions or concerns regarding our Return Policy, please do not hesitate to reach out to our dedicated customer care team. We are always here to listen, guide, and ensure your fragrant journey with The Bombay Oud remains a symphony of pure delight.

Thank you for choosing The Bombay Oud. Let us continue to weave this tapestry of olfactory artistry together, where every note whispers appreciation, and every return, if necessary, is met with grace and understanding.